Emotional Intelligence in Action
Understanding your emotions is a good start, but what matters is what you do with them. This short course shows you how to use them well when things get tense. You’ll learn how to create a pause between what happens and how you respond, why you are more than your role, and how simply naming a feeling makes it easier to handle. You’ll finish with the five pillars of emotional intelligence and a clear way to practise them. Each lesson ends with one small task to try this week.
-
-
Lesson 1: Creating the Gap
Between what happens and what you do next, there is a gap you can train. Learn to pause, notice your body and name the feeling before you respond.
Tip: Give one difficult email or conversation a deliberate pause this week.Between what happens and what you do next, there is a gap you can train. Learn to pause, notice your body and name the feeling before you respond.
Tip: Give one difficult email or conversation a deliberate pause this week. -
Lesson 2: You Are Not Your Role
When your identity fuses with your job title, feedback and change can feel like threats. Learn to separate what you do from who you are.
Tip: When you feel threatened at work, ask yourself, “Is this about my role, or about me?”When your identity fuses with your job title, feedback and change can feel like threats. Learn to separate what you do from who you are.
Tip: When you feel threatened at work, ask yourself, “Is this about my role, or about me?”
-
-
Lesson 3: Naming Is Taming
Putting precise words to a feeling makes it easier to handle. Learn to move from “I’m stressed” to what you’re actually feeling.
Tip: Three times a day, pause for ten seconds and name what you feel.Putting precise words to a feeling makes it easier to handle. Learn to move from “I’m stressed” to what you’re actually feeling.
Tip: Three times a day, pause for ten seconds and name what you feel. -
Lesson 4: The Five Pillars of Emotional Intelligence
Bring the course together with Daniel Goleman’s five pillars: self-awareness, self-regulation, motivation, empathy and social skills.
Tip: Choose one pillar and practise one small habit for it this week.Bring the course together with Daniel Goleman’s five pillars: self-awareness, self-regulation, motivation, empathy and social skills.
Tip: Choose one pillar and practise one small habit for it this week.